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The Dynamics of Multi-Level Organizations

An Audio Keyboard Roundtable

On behalf of Osteoporosis Canada, volunteerism consultant Suzanne Lawson recently convened a telephone conference call that included Linda Graff, Marilyn MacKenzie, Susan J. Ellis and representatives of Osteoporosis Canada. These accomplished volunteer management experts proceeded to discuss how multi-level organizations are adapting to current trends in volunteer engagement and how the local level of "action" can best be structured. The call was recorded. This Keyboard Roundtable offers a lively exchange of that conversation, which covered such questions as:

• How are local chapters (or whatever people call them these days) succeeding or failing to bring new volunteers to a national cause?
• Do chapters tend to support established volunteers in their work - but not newcomers?
• Are there any new models for connecting volunteers at the local level to the activities of the organization - doing the work with engaged volunteers "around" a chapter structure or "instead" of it?

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