Australia

In this powerful first-person story, volunteer manager Megan Cassar reveals her traumatic experience with postnatal anxiety and depression following the birth of her first child, an illness that went undiagnosed for 18 months. Her struggle to successfully recover led Cassar to not only work as a volunteer to help break down the stigma of postnatal depression but to also rethink her role as a leader of volunteers who confront mental illness in the workplace. Cassar’s poignant insights into why and how volunteer managers can support those who are suffering will help all volunteer leaders set an example in the workplace.

“As leaders of volunteers, we have a duty of care to a diverse range of people,” Cassar writes. “We may not directly manage every volunteer in our organisation but, as the leader of those volunteers, we have a responsibility for them. We are their advocates. We want to ensure that our volunteers feel supported to be open and honest about their volunteer experience as well as any other experiences outside of the workplace.”

With technological advances growing at an ever-frantic pace, questions and concerns have been raised about the intersection of technology and volunteers. Are technological advances such as robotics, artificial intelligence, drones, and computers likely to displace many volunteer professions? Will these advances potentially leave millions out of traditional work roles? And what of voluntary roles? Is it likely that robots and other technology might eventually replace many volunteer roles? And is this a good thing or not?

In this feature, Andy Fryar, e-Volunteerism’s intrepid manuscripts developer who knows a thing or two about technology, explores answers to all of these questions, reviewing possible implications for both the volunteer and paid workforces. If a robot is primed to steal your volunteers, Fryar will let you know.

Managing volunteer programs can be a whirlwind of risk management, policies, and procedures, with mounds of credentialing and more red tape than we’d like to admit. Jumping through hoops can become a necessary skill for volunteers to meet all of the criteria required to donate their time, particularly in large organisations or regulated sectors.  

In this article, author Tracey O’Neill reflects on her own experiences as a volunteer in three organisations where she also managed volunteer services and programs. She explores what these experiences taught her when it comes to ensuring that “my volunteer programs remain relevant and appealing to our community and supporters.” O’Neill’s ideas will challenge you to reflect on ways you can make volunteering more accessible and appealing in your organisation, while working to retain the best volunteers in today’s volunteering climate.

After more than 30 years of working directly in a variety of volunteer leadership roles, Andy Fryar now works with volunteer involving organisations to assist them in establishing cloud-based software solutions. Along the way, Fryar has come to recognise that many volunteer leaders can see the writing on the wall when it comes to moving away from their trusted excel spreadsheets, but they simply don’t know where to start!

In this e-Volunteerism feature, Fryar, who is also this journal’s manuscript developer,  provides a comprehensive Beginner’s Guide to help volunteer leaders understand, embrace, and use the new technology and volunteer management software that can benefit them and their programs. Writers Fryer, “It  seems that very few volunteer leaders know where to start to find an appropriate solution to meet their volunteer management needs! And so to this end, I thought it might be useful to put together some simple guidelines for those embarking on this journey.”

The United Nations is leading a worldwide effort to achieve clearly stated “Sustainable Development Goals.” Hundreds of organizations are selecting how they will contribute to the effort and, within that process, many are also determining where volunteers fit in. What are the essential elements of an environment that enables volunteerism? And what type of environment will ensure that volunteers make the greatest possible contribution to achieving sustainable development goals?

In this Voices, Bonnie Learmonth, James O'Brien, Shaleen Rakesh, and Goopy Parke Weaving identify and explore some of the environmental elements that contribute to the success of volunteers and the organisations that rely on volunteers to achieve their mission. These include contextual elements like how well people understand and recognise the impact of volunteerism; actor-based elements like the role of the state, civil society, and the private sector in enabling volunteering; relationships and power dynamics between actors; as well as system-wide factors like partnerships, technology, and funding.

The article draws on a discussion paper prepared by AVI (Australian Volunteers for International Development), VSO (Voluntary Service Overseas), and the Volunteer Groups Alliance for this year’s IVCO (International Volunteer Cooperation Organisations) conference. Between them, VSO and AVI have over 100 years of experience in sending international volunteers. The paper includes case studies of volunteering in an emerging democracy, Myanmar, and of private sector partnership in India.