Jayne Cravens is an internationally-recognized professional in the management of civil society organizations/nonprofit organizations, specializing in public relations and volunteer management. For five years, she managed the Online Volunteering service, an initiative of United Nations Volunteers and the UN Development Program (UNDP). She also was a manager of the UN Information Technology Service, an initiative to promote and support volunteers applying Information Communications Technologies for Development (ICT4D).
For four years, Jayne directed the Virtual Volunteering Project, helping to pioneer the concept of involving volunteers via the Internet, including documenting the essentials for online mentoring programs. She also worked with the Charles A. Dana Center at the University of Texas at Austin regarding its AmeriCorps programs based in elementary schools serving low-income communities, and was a part of the organizing committee for the Texas Governor's Mentoring Initiative.