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Volume III, Issue 1, October 2002

Emerging Trends and Issues in Volunteerism and Volunteer Program Management


Feature Articles
By Linda L. Graff

In the spring of 2001, Canadian Blood Services (CBS) contracted the services of an external consulting firm to conduct a review of its volunteer program. The research had two key purposes. The first was to explore how CBS might improve both the involvement, and the management, of volunteer resources. The second was to summarize current and anticipated issues and trends in volunteerism and volunteer program management both in North America in general, and in other large Canadian health sector organizations. This article reports on the results of this review.

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Comments

Rob Jackson, Royal National Institute for the Blind, Volunteer Development Officer, London England

November 25th, 2002, 3:02pm

I really liked this insightful article. Sarah's observation that "Managers and supervisors tell me that the process of maintaining relationships with integrity takes too long. They have referred to it as “baby-ing” the other person. They call it hand-holding. They use this as an excuse for not wanting to involve volunteers because the relationship requires effort and time," is so true to my own experience of working with colleagues.

I can see this being one of those articles that I go back to time and again, noticing something new each time and gaining new and deeper insights.