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Communication

Susan J. Ellis and Her Legacy of Training

Susan J. Ellis may be best remembered for her prolific writing and famous "Hot Topics," her personal musings on important issues in the volunteer engagement field. But for many people, their fondest memories and biggest 'aha' moments came from Ellis’ work as a trainer. This Training Designs shares the insights and lessons learned from Ellis as she blazed a trail across the field and trained thousands of leaders of volunteers, past and present.  

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Podcasts and You: Voices From the Field Discuss Podcast Benefits and Managing Expectations

In this Voices, co-editor Tracey O’Neill talks with leaders of volunteers about the value of podcasts, those video/audio presentations that now cover every topic around the world and can be accessed via computers, cell phones, and tablets. Through her interviews with experienced podcast users Meridian Swift, Jennifer Bennett, and Tobi Johnson, O’Neill uncovers the benefits of podcasts for leaders of volunteers, and explains what podcasts offer to the volunteer sector. O’Neill also explores how to manage expectations for this newly ubiquitous communications tool as she hears from voices in the field.

 

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Powerful Questions: Work Smarter with the Answers You Get through the Questions You Ask

As leaders of volunteers, communication and discovery are integral to being effective in our job. It anchors the work we do, whether it be within our organization as we have conversations with volunteers or colleagues, or externally as we focus on recruitment and engagement. As we navigate our way through our day-to-day activities with questions – asking them and answering them – it’s important to consider if we’re focusing on the right ones. Are we looking for more than YES and NO as answers? Are we using questions to drive our work?
           

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