In their last Points of View, Steve and Susan offered a somewhat tongue-in-cheek reaction to the current fad that suggests volunteer involvement would improve if we simply turned everything over to corporate human resources “professionals.” But in this follow-up column, the authors take another look at this topic from a somewhat more serious perspective. First, they identify five things about managing volunteers that are very different from managing employees, which reinforce why turning responsibility for volunteer involvement over to a human resources department is not such a good idea. Next, to be fair, Steve and Susan identify three things that HR professionals tend to do better than volunteer managers. Which begs the question: Would the marriage of HR and volunteer management really create such an odd couple?
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