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The Volunteer Impact Program (VIP): An Innovative Approach to Strengthen Volunteer Engagement Capacity

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In February 2010, United Way of King County in Seattle, Washington, launched an intensive volunteer management capacity-building model in partnership with Executive Service Corps of Washington. Called the Volunteer Impact Program (VIP), it was designed to help food banks and meals programs more effectively recruit, involve and retain high-value volunteers. During this nine-month program, key staff benefited from cohort-based training and peer learning, and worked with volunteer consultant teams to assess volunteer management capacity and develop action plans. They also received small grants to implement key elements of their action plans.  

This e-Volunteerism feature article offers a summary of the VIP experience. It shares the preliminary results for VIP participants, and identifies lessons learned in delivering an intensive volunteer management capacity-building program to local nonprofits