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Exploring the Issue of Volunteer Rights

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In late 2009, Volunteering England established a Volunteer Rights Inquiry to look into a rising number of volunteers who were complaining, sometimes very publically, about their treatment by their volunteer-involving organizations. After nearly 18 months of confidential testimony, the Inquiry published its final Call to Action report in March 2011. In this article, editorial team member Rob Jackson, former Director of Development and Innovation at Volunteering England and head of the secretariat for the Volunteer Rights Inquiry, gives e-Volunteerism readers exclusive insight into the work of the Inquiry and the issues it raises for the volunteer management field around the world.  Editor-in-Chief Susan J. Ellis notes that Jackson’s story and accompanying sidebar represent a “great coup for e-Volunteerism. No one else has yet reported on the Volunteer Rights Inquiry beyond the release of the official documents.”