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The Challenges in Educating Senior Managers

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A central issue in the volunteer field has long been the lack of true support for volunteers (and of our professional roles) by organization executives. Oh, there’s been lots of lip service with lavish praise along the lines of “volunteers are the heart of our services.” But the saccharine compliments rarely come with strategic planning to assure that volunteers have the greatest impact possible and rarely present with enough resources to provide all the necessary tools and training.

It’s not as if no one has tried to “educate up.” Many books, articles, blogs, and conference presentations have laid out the arguments very well. So what is stopping them from being heard? In this Points of View, the ever-contemplative Rob Jackson and Susan J. Ellis share their individual perspectives on this question. They conclude with some proposals for action and, as always, invite you to contribute to the discussion.