From the Last Issue

Training Designs

Tricks and Tips to Help Learners Learn from Each Other

By Susan J. Ellis
Adult learners bring a wealth of knowledge to any training session. But more often than not, they still expect the trainer to do most of the teaching. As trainers, we have plenty of information to... Read more

Elf Management

By Steve McCurley
Just think about it: What helps explain why organizations don’t bother giving volunteers proper training or structure? Why do paid staff often act as though volunteers aren’t really human? Why are... Read more
Research to Practice

Calculating an Organization’s Social Return on Investment in Volunteers

By Laurie Mook
This quarter’s Research to Practice reviews an article that presents a way to measure the social returns on investment in volunteer recruiting, training, and management. Called Social Return on... Read more