Young Adult Volunteers

In a recent report, The National Youth Agency in England explores the skills, knowledge and attitudinal development that young people derive from volunteering. The research did not intend to evaluate volunteering projects in terms of quality or volunteer management. Rather, the study focused on how youth benefited from volunteering, and what mattered most to them during the volunteer process. The researchers explored this issue in depth through 30 case studies and interviews with 215 young people. This Research to Practice reviews the key themes of this report, suggests how organizations can use the findings to promote the message of volunteering to the young, and discusses how the results can benefit and enhance the volunteering experiences for volunteers of all ages.

This article was compiled with the help of several YouthNet staff members. Special thanks to Tom Green, Fiona Battle, and Lucja Wisniewska.

YouthNet, the first “exclusively online charity,” was started in the UK to be a trusted source of information for all young people, supporting and enabling them to make educated life choices, participate in society and achieve their ambitions. Every month over 350,000 young adults regularly visit and use YouthNet’s TheSite.org, packed with useful, unbiased information and advice that 16-24 year-olds can trust. YouthNet also created and runs do-it.org.uk, the National Volunteering Database, which enables more than 100,000 people a month to find volunteering opportunities UK-wide.

So who could be in a better position to survey young people’s attitudes about volunteering and find out what volunteer recruitment approaches work and don’t with this age group? This article presents the process and findings of YouthNet’s creative, upbeat methodology, as well as the new recruitment campaign that resulted. It also shares more general data from the wider survey of volunteering in the UK.

When the 1997 National Survey for Volunteering in the UK was published, it appeared to show that young peoples’ regard and enthusiasm for volunteering was in decline. Responding to this, the Institute for Volunteering Research produced the report ‘What Young People Want from Volunteering’ (a summary can be obtained at http://www.ivr.org.uk/youngresearch.htm), based on qualitative research with groups of young people. This research resulted in a ‘wish-list’ for volunteering: ‘Flexivol’ summarises the essential requirements of 16-24 year olds, and serves as an acronym for the most important elements young people want in a volunteer assignment.

Read about ‘Flexivol’ and the report’s findings in this review.

The Glenbow Museum in Calgary, Alberta, Canada has a dedicated volunteer corps that until recently was comprised mainly of adults who had been serving the Museum for 20 to 30 years. Little thought had been given to succession planning, although the volunteers were clearly aging and not very diverse, yet some of these older volunteers are eager to train and teach others to take over.

The Glenbow made a conscious decision to focus recruitment efforts on youth, especially students from junior high to university. These young people have brought new enthusiasm to the volunteer program and offer hope for maintaining volunteer commitment into the future. This article examines what was learned about the special needs of young volunteers, particularly in how to communicate our recruitment appeals and how to support their efforts.

One of the fastest growing areas of volunteer involvement is that of the participation of youth.  This area, however, has its differences from traditional management of adults.  In this issue of Along the Web we'll look at studies on what motivates youth to volunteer, how to work effectively with youth volunteers, and some innovative programs offering models and support for youth volunteer involvement.