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The Volunteer Impact Program (VIP) Revisited: An Update on an Innovative Approach to Strengthening Volunteer Engagement Capacity

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In 2010, United Way of King County, in partnership with 501 Commons, launched the Volunteer Impact Program (VIP) in Seattle, WA.  Now moving into its third year of operation, this free program provides volunteer management training, assessment and consulting services to local nonprofits to strengthen their ability to deliver services through the effective involvement of volunteers. In a 2011 article called “The Volunteer Impact Program (VIP): An Innovative Approach to Strengthen Volunteer Engagement Capacity,” e-Volunteerism introduced the VIP model, shared some preliminary results for participants and discussed lessons learned in delivering this intensive program to local nonprofits. In this new feature, authors Nikki Russell and Liahann R. Bannerman revisit VIP and report on some exciting long-term positive results and the challenges of delivering VIP to nonprofit organizations.