Volume III, Issue 1, October 2002

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Six months before it opened in July 2002, the Imperial War Museum North embarked upon an ambitious community volunteering programme, working with over 100 local residents – many from disadvantaged backgrounds. Volunteers worked towards vocational qualifications in the Museum, building confidence,... Read more
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In the spring of 2001, Canadian Blood Services (CBS) contracted the services of an external consulting firm to conduct a review of its volunteer program. The research had two key purposes. The first was to explore how CBS might improve both the involvement, and the management, of volunteer... Read more
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One of the thorniest dilemmas for successful volunteer retention is often the relationship between volunteer and paid staff members. As organizations involve more and more people in donated service, more and more paid staff are required to coach or supervise volunteers who work in their area of the... Read more
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My interest in the psychology of giving people advice was sparked by a recent programme on Britain’s BBC Radio 4, “The Human Zoo: A Word of Advice.” The more I listened, the more I could see that much of what we do when we manage, lead or just work alongside volunteers can be classed as ‘giving... Read more
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At some point in any meeting of volunteer managers there emerges a recurring theme: “They” don’t respect us! It is raised in tones ranging from angry shouts to bemoaned cries, and is often followed by a litany of examples of neglect, misunderstanding and abuse. To whom the “they” refers varies.... Read more
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This edition of “Along the Web” is designed to complement our Keyboard Roundtable discussion topic for this issue. What follows is a listing of a variety of discussion papers regarding current status, future trends and emerging developments. While most of these are relatively recent, we’ve also... Read more
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Founded in 1904, the American Lung Association is the nation’s oldest voluntary health agency. Our work throughout our first century has been innovative – ours was the first disease-specific organization to couple the skills and expertise of the medical professional with the dedication and... Read more
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Readers who grew up before or during the 1950’s will remember the universal fear of poliomyelitis (polio, also known as infantile paralysis) and how the epidemic affected daily life for children, particularly in the summertime. Whether made to wear bags of garlic or avoid public swimming pools,... Read more
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The future is very much on people’s minds at the moment. Whether related to the prospect of war or terrorism; to the discussions in many nations about retirement, pensions and healthcare during longer life; to our future as an increasingly global society; or to a myriad other reasons, the future is... Read more
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This is a report based on a national survey of young adults, aged 15-25, conducted in January 2002. It is most interesting because it focuses, at least in part, on civic behavior immediately following the events of September 11, 2001. The survey was conducted by Lake Snell Perry and Associates and... Read more
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Introduction by Andy FryarI recently had the opportunity to travel to India and it was an incredible experience. While obvious factors such as the massive population and often overwhelming poverty could not be avoided, it was the amazing people of that country and their determination to be creative... Read more