Volume XVI, Issue 4, July - October 2016

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Volunteer docents in New York City’s famed Central Park Zoo play a critical role in the visitor experience. To become a volunteer, all applicants must attend nine weeks of training, covering topics such as animal health and welfare, basic animal biology, collection background, and basic zoo... Read more
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Lutheran Community Care SA/NT (LCC) utilizes a formal model of volunteering. But in response to changing trends in volunteering and the desire of new volunteers for more flexibility, this service organization has experimented successfully with more informal types of volunteering. In this... Read more
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No society can prosper without the confident and valuable contribution of volunteers. Indeed, volunteering is often the only reason why services such as sport, emergency services, and social services are possible. And yet, volunteers in Australia do not have access to the industrial courts, to... Read more
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Now that we’ve gone through April, May, and June, most countries have completed their annual national “Volunteer Week” to celebrate volunteers and volunteering. Unfortunately, despite good intentions, it usually feels like the only people who are aware of the celebration are those of us in the... Read more
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The origins of music festivals lie in the distant past, in many cultures around the world. Whether spontaneous events spurred by traveling musicians or more organised gatherings to celebrate something through music, musicians and audience members find each other. Music festivals have changed... Read more
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Imagine having a tool, but only ever using it for a single purpose. Seems a waste, doesn’t it? This Training Designs article walks you through my first-time use of Adobe Captivate© e-learning training software—which I did not, in fact, use for training. Instead, I used it to create an effective... Read more
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Volunteering is generally presented very seriously—largely because many of the causes volunteers support are very serious. But that does not mean daily work in such organizations cannot be accompanied by fun and comedy. Even grim situations can evoke laughter, since a sense of humor is a great... Read more
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Volunteer Canada, 2013 Volunteer Recognition Study: How Do Canadians Want to be Recognized for their Volunteer Contributions, October 2013, https://volunteer.ca/content/2013-volunteer-recognition-study   Volunteer recognition is one of the few aspects of volunteer involvement about which we... Read more