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Engage Library

As every volunteer manager knows, your mission is BIG! It takes a lot of creativity, funding, and work from staff and dedicated volunteers to accomplish. But what happens when those very volunteers detract from your efforts instead of supporting them? Are some volunteers in a…
April 2016
Today’s workplaces may have as many as five generations of workers, each raised in different times with different influences affecting their work styles. The same is true of volunteer programs. Organizations are now experiencing many different generations of volunteers…
April 2016
Volunteers are the backbone of our communities, a fact that we all appreciate every day on the job while coordinating and managing volunteer programs. This article is about one volunteer manager’s successful experience helping a valued community member with special needs…
April 2016
In this Points of View, authors Rob Jackson and Susan J. Ellis take issue with recent research on volunteering and, in a cautionary tale, argue that asking the wrong questions will ensure the wrong answers. Point by point, they review troublesome assumptions in a published…
April 2016
What do cats have to do with training? As a trainer, it is often easier to facilitate sessions when the group has similar experiences and similar levels of expertise or starting points. Yet there is a richness of knowledge and experience that diversity can yield. Cats are not…
April 2016
Those who manage, lead, or work alongside volunteers often give advice to their teams, and may be surprised and perhaps frustrated when it's not acted upon. This can happen both in situations where volunteers have a lot of independence and authority to act on their own, but…
October 2002
When it opened in July 2002, the Imperial War Museum North (IWM North) in Manchester, England, unveiled an ambitious community volunteering project: the museum had recruited over 100 local residents, many from disadvantaged backgrounds, to work towards vocational…
January 2016
We all know that volunteer engagement is rapidly changing. So it is critical that volunteer administrators continue to grow, learn new things, share ideas, and identify trends when it comes to professional development and staying relevant. You may be surprised, but one way to…
January 2016
Back in September, the BBC in the UK ran a series of news stories and articles looking at the development of robotics. They were following up on a study by researchers at Oxford University and Deloitte, a study predicting that about 35 percent of current jobs in the UK are at…
January 2016
There are many research studies on volunteerism from the perspective of volunteers. Among other things, researchers have asked volunteers why they do or do not volunteer, and why they remain in their roles or leave. However, research from the perspective of paid workers is…
January 2016
What does it mean to move beyond volunteers as a “program” and, instead, embrace engagement as a strategy to fulfill your mission? The shift starts by understanding the benefits of developing a strategic plan for volunteer engagement. In this article, writer Beth Steinhorn…
January 2016
Those who manage, lead, or work alongside volunteers often give advice to their teams, and may be surprised and perhaps frustrated when it's not acted upon. This can happen both in situations where volunteers have a lot of independence and authority to act on their own, but…
January 2016
Volunteer stress is an important topic. While there are a good number of studies looking at this in terms of implications for the volunteer’s health and well-being, this quarter’s Research to Practice reviews exploratory research that analyzes the issue from an organizational…
October 2015
On June 6, 1939, youngsters who loved to hit a ball and run some bases played the first Little League baseball game at Park Point in Williamsport, Pennsylvania. Today, what began as a three-team organization has grown into Little League® International (LLI) – spreading across…
October 2015
A community organizer is usually a social agitator who wants to build grassroots power. While a volunteer manager may be working toward social justice, the primary goal of this position is usually tied to a pre-determined objective, like service delivery or broader…
October 2015
When it comes to volunteer leadership, experienced volunteer manager Meridian Swift believes that two models dominate: reactive or proactive. But in this e-Volunteerism feature, Swift argues that it’s time to break the cycle of being a reactive volunteer manager – someone who…
October 2015